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.error-state.error.svelte-10gkiiz{background:#dc26261a;border-color:#dc26264d}.dark .error-state.warning.svelte-10gkiiz{background:#d977061a;border-color:#d977064d}.dark .error-state.info.svelte-10gkiiz{background:#2563eb1a;border-color:#2563eb4d}.error-banner.svelte-10gkiiz{display:flex;align-items:center;justify-content:space-between;padding:.75rem 1rem;border-radius:8px;margin-bottom:1rem;animation:svelte-10gkiiz-slideIn .3s ease-out;box-shadow:0 2px 8px #0000001a;gap:1rem}@keyframes svelte-10gkiiz-slideIn{0%{opacity:0;transform:translateY(-10px)}to{opacity:1;transform:translateY(0)}}.severity-info.svelte-10gkiiz{background:#e3f2fd;color:#1976d2;border-left:4px solid #1976d2}.severity-warning.svelte-10gkiiz{background:#fff3e0;color:#e65100;border-left:4px solid #ff9800}.severity-error.svelte-10gkiiz{background:#ffebee;color:#c62828;border-left:4px solid #f44336}.severity-critical.svelte-10gkiiz{background:#fce4ec;color:#880e4f;border-left:4px solid #e91e63}[data-mode=dark] 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.2s;white-space:nowrap}.retry-btn.svelte-10gkiiz{background:#ffffffe6;color:inherit}.retry-btn.svelte-10gkiiz:hover{background:#fff;transform:scale(1.05)}.close-btn.svelte-10gkiiz{font-size:1.5rem;line-height:1;padding:0 .25rem;opacity:.7}.close-btn.svelte-10gkiiz:hover{opacity:1;transform:scale(1.1)}@media (max-width: 768px){.error-banner.svelte-10gkiiz{flex-direction:column;align-items:stretch;gap:.75rem}.banner-content.svelte-10gkiiz{flex-direction:row}.banner-actions.svelte-10gkiiz{justify-content:flex-end}.banner-message.svelte-10gkiiz{font-size:.85rem}}.nexus-login.svelte-1agoh7o.svelte-1agoh7o{min-height:100dvh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#667eea,#764ba2);position:relative;font-family:var(--font-family-base, -apple-system, BlinkMacSystemFont, 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2.5rem;max-width:420px;width:100%;margin:2rem}.login-header.svelte-1agoh7o.svelte-1agoh7o{text-align:center;margin-bottom:2rem}.portal-brand.svelte-1agoh7o.svelte-1agoh7o{display:flex;align-items:center;justify-content:center;gap:.75rem;margin-bottom:1rem}.portal-icon.svelte-1agoh7o.svelte-1agoh7o{font-size:2.5rem}.portal-name.svelte-1agoh7o.svelte-1agoh7o{font-size:1.75rem;font-weight:700;color:var(--color-primary, #cc3d12)}.login-header.svelte-1agoh7o h1.svelte-1agoh7o{margin:0 0 .5rem;font-size:1.5rem;color:var(--color-text-primary, #1f2937);font-weight:600}.login-header.svelte-1agoh7o p.svelte-1agoh7o{margin:0;color:var(--color-text-secondary, #6b7280);font-size:.95rem}.login-form.svelte-1agoh7o.svelte-1agoh7o{margin-bottom:2rem}.form-group.svelte-1agoh7o.svelte-1agoh7o{margin-bottom:1.5rem}.form-group.svelte-1agoh7o label.svelte-1agoh7o{display:block;margin-bottom:.5rem;font-size:.875rem;font-weight:500;color:var(--color-text-primary, #1f2937)}.form-group.svelte-1agoh7o input.svelte-1agoh7o{width:100%;padding:.875rem 1rem;border:2px solid var(--color-border, #e5e7eb);border-radius:8px;font-size:1rem;transition:border-color .2s,box-shadow .2s;background:var(--color-surface, white);box-sizing:border-box}.form-group.svelte-1agoh7o input.svelte-1agoh7o:focus{outline:none;border-color:var(--color-primary, #cc3d12);box-shadow:0 0 0 3px #d843151a}.error-message.svelte-1agoh7o.svelte-1agoh7o{display:flex;align-items:center;gap:.5rem;padding:.75rem 1rem;background:#fef2f2;border:1px solid #fecaca;border-radius:6px;color:var(--color-error, #ef4444);font-size:.875rem;margin-bottom:1.5rem}.login-button.svelte-1agoh7o.svelte-1agoh7o{width:100%;padding:.875rem 1.5rem;background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff);border:none;border-radius:8px;font-size:1rem;font-weight:600;cursor:pointer;transition:all 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#f59e0b);border:2px solid #fbbf24;border-radius:8px;font-size:.95rem;font-weight:600;cursor:pointer;transition:all .2s}.demo-button.svelte-1agoh7o.svelte-1agoh7o:hover:not(:disabled){background:#fde68a;transform:translateY(-1px)}.demo-button.svelte-1agoh7o.svelte-1agoh7o:disabled{opacity:.7;cursor:not-allowed}.demo-hint.svelte-1agoh7o.svelte-1agoh7o{text-align:center;margin:.5rem 0 0;font-size:.8rem;color:var(--color-text-muted, #6b7280)}.login-footer.svelte-1agoh7o.svelte-1agoh7o{text-align:center;padding-top:1.5rem;border-top:1px solid var(--color-border, #e5e7eb)}.login-footer.svelte-1agoh7o p.svelte-1agoh7o{margin:0;font-size:.875rem;color:var(--color-text-muted, #6b7280)}@media (max-width: 480px){.login-container.svelte-1agoh7o.svelte-1agoh7o{padding:2rem 1.5rem;margin:1rem}.portal-icon.svelte-1agoh7o.svelte-1agoh7o{font-size:2rem}.portal-name.svelte-1agoh7o.svelte-1agoh7o{font-size:1.5rem}.login-header.svelte-1agoh7o h1.svelte-1agoh7o{font-size:1.25rem}}[data-mode=dark] .login-container.svelte-1agoh7o.svelte-1agoh7o{background:#1f2937;color:var(--color-text, #f9fafb)}[data-mode=dark] .login-header.svelte-1agoh7o h1.svelte-1agoh7o{color:var(--color-text, #f9fafb)}[data-mode=dark] .login-header.svelte-1agoh7o p.svelte-1agoh7o{color:var(--color-text-secondary, #6b7280)}[data-mode=dark] .form-group.svelte-1agoh7o label.svelte-1agoh7o{color:var(--color-text, #f9fafb)}[data-mode=dark] .form-group.svelte-1agoh7o input.svelte-1agoh7o{background:#374151;border-color:#4b5563;color:var(--color-text, #f9fafb)}[data-mode=dark] .form-group.svelte-1agoh7o input.svelte-1agoh7o:focus{border-color:var(--color-primary, #cc3d12);background:#374151}[data-mode=dark] .login-footer.svelte-1agoh7o.svelte-1agoh7o{border-color:#4b5563}[data-mode=dark] .login-footer.svelte-1agoh7o p.svelte-1agoh7o{color:var(--color-text-secondary, #6b7280)}[data-mode=dark] .error-message.svelte-1agoh7o.svelte-1agoh7o{background:#dc262626;border-color:#dc26264d;color:var(--color-error, #ef4444)}[data-mode=dark] .demo-button.svelte-1agoh7o.svelte-1agoh7o{background:#fbbf2426;color:var(--color-warning, #f59e0b);border-color:#fbbf244d}[data-mode=dark] .demo-button.svelte-1agoh7o.svelte-1agoh7o:hover:not(:disabled){background:#fbbf2440}[data-mode=dark] .demo-hint.svelte-1agoh7o.svelte-1agoh7o,[data-mode=dark] .divider.svelte-1agoh7o.svelte-1agoh7o{color:var(--color-text-secondary, #6b7280)}[data-mode=dark] .divider.svelte-1agoh7o.svelte-1agoh7o:before,[data-mode=dark] .divider.svelte-1agoh7o.svelte-1agoh7o:after{background:#4b5563}.ticket-card.svelte-1of0zk5{position:relative;background:var(--color-surface, white);border:1px solid var(--color-border, #e5e7eb);border-radius:6px;padding:.75rem;cursor:pointer;transition:all .2s;user-select:none}.ticket-card.svelte-1of0zk5:hover{box-shadow:0 4px 8px #0000001a;transform:translateY(-1px)}.ticket-card.dragging.svelte-1of0zk5{opacity:.5;transform:rotate(2deg)}.priority-bar.svelte-1of0zk5{position:absolute;top:0;left:0;right:0;height:3px;border-radius:6px 6px 0 0}.card-header.svelte-1of0zk5{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:.5rem;margin-top:.25rem}.ticket-id.svelte-1of0zk5{font-size:.75rem;font-weight:600;color:var(--color-text-muted, #6b7280);font-family:monospace}.card-actions.svelte-1of0zk5{display:flex;align-items:center;gap:.25rem}.source-icon.svelte-1of0zk5{font-size:.875rem}.assign-me-btn.svelte-1of0zk5{background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff);border:none;border-radius:4px;padding:.125rem .25rem;font-size:.75rem;cursor:pointer;transition:background .2s}.assign-me-btn.svelte-1of0zk5:hover{background:var(--color-primary-hover, #bf360c)}.assignment-actions.svelte-1of0zk5{display:flex;align-items:center;gap:.25rem}.assignee-menu.svelte-1of0zk5{position:relative}.assignee-dropdown.svelte-1of0zk5{display:flex;align-items:center;gap:.25rem;background:transparent;border:1px solid var(--color-border, #e5e7eb);border-radius:4px;padding:.125rem .25rem;cursor:pointer;font-size:.75rem;transition:all .2s}.assignee-dropdown.svelte-1of0zk5:hover{background:var(--color-surface, #f3f4f6)}.card-body.svelte-1of0zk5{margin-bottom:.75rem}.ticket-title.svelte-1of0zk5{margin:0 0 .25rem;font-size:.875rem;font-weight:600;color:var(--color-text-primary, #1f2937);line-height:1.4}.ticket-description.svelte-1of0zk5{margin:0;font-size:.75rem;color:var(--color-text-secondary, #6b7280);line-height:1.4}.card-footer.svelte-1of0zk5{display:flex;justify-content:space-between;align-items:center}.ticket-age.svelte-1of0zk5{font-size:.75rem;color:var(--color-text-muted, #6b7280)}.assignee-avatar.svelte-1of0zk5{width:24px;height:24px;border-radius:50%;background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff);display:flex;align-items:center;justify-content:center;font-size:var(--text-xs, .75rem);font-weight:600}.sla-indicator.svelte-1of0zk5{width:16px;height:16px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:var(--text-xs, .75rem)}.sla-good.svelte-1of0zk5{background:var(--color-success, #10b981)}.sla-warning.svelte-1of0zk5{background:var(--color-warning, #f59e0b)}.sla-breach.svelte-1of0zk5{background:var(--color-error, #ef4444)}.unassigned-indicator.svelte-1of0zk5{width:24px;height:24px;border-radius:50%;background:var(--color-border, #e5e7eb);color:var(--color-text-muted, #6b7280);display:flex;align-items:center;justify-content:center;font-size:.75rem;font-weight:600}.category-tag.svelte-1of0zk5{position:absolute;bottom:.5rem;left:.75rem;background:var(--color-surface, #f3f4f6);color:var(--color-text-secondary, #6b7280);font-size:var(--text-xs, .75rem);font-weight:500;padding:.125rem .375rem;border-radius:8px;text-transform:uppercase;letter-spacing:.05em}[data-mode=dark] .ticket-card.svelte-1of0zk5{background:var(--color-surface, #0f172a);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .unassigned-indicator.svelte-1of0zk5{color:var(--color-on-surface-subtle, #a1a1aa)}.filters-bar.svelte-1hzuqt5.svelte-1hzuqt5{display:flex;flex-wrap:wrap;gap:1rem;padding:1rem 2rem;background:var(--color-surface, #f8fafc);border-bottom:1px solid var(--color-border, #e5e7eb);align-items:center}.quick-filters.svelte-1hzuqt5.svelte-1hzuqt5{display:flex;gap:.5rem;margin-right:1rem;padding-right:1rem;border-right:1px solid var(--color-border, #e5e7eb)}.quick-filter-btn.svelte-1hzuqt5.svelte-1hzuqt5{padding:.5rem 1rem;border:1px solid var(--color-border, #e5e7eb);background:var(--color-surface, white);border-radius:6px;font-size:.875rem;cursor:pointer;transition:all .2s;font-weight:500}.quick-filter-btn.active.svelte-1hzuqt5.svelte-1hzuqt5{background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff);border-color:var(--color-primary, #cc3d12)}.quick-filter-btn.alert.svelte-1hzuqt5.svelte-1hzuqt5{border-color:var(--color-error, #ef4444);color:var(--color-error, #ef4444)}.quick-filter-btn.svelte-1hzuqt5.svelte-1hzuqt5:hover{background:var(--color-surface, #f3f4f6)}.quick-filter-btn.active.svelte-1hzuqt5.svelte-1hzuqt5:hover{background:var(--color-primary-hover, #bf360c)}.search-input.svelte-1hzuqt5.svelte-1hzuqt5{padding:.5rem;border:1px solid var(--color-border, #e5e7eb);border-radius:6px;background:var(--color-surface, white);font-size:1rem;min-width:200px}.filters-bar.svelte-1hzuqt5 select.svelte-1hzuqt5,.filter-input.svelte-1hzuqt5.svelte-1hzuqt5,.date-filter.svelte-1hzuqt5.svelte-1hzuqt5{padding:.5rem;border:1px solid var(--color-border, #e5e7eb);border-radius:6px;background:var(--color-surface, white);font-size:.875rem}.filter-input.svelte-1hzuqt5.svelte-1hzuqt5,.date-filter.svelte-1hzuqt5.svelte-1hzuqt5{min-width:150px}.btn-clear-filters.svelte-1hzuqt5.svelte-1hzuqt5{padding:.5rem .75rem;border:none;background:var(--color-error, #ef4444);color:var(--color-surface, #ffffff);border-radius:6px;font-size:.875rem;cursor:pointer;transition:background .2s}.btn-clear-filters.svelte-1hzuqt5.svelte-1hzuqt5:hover{background:var(--color-error-dark, #dc2626)}@media (max-width: 768px){.filters-bar.svelte-1hzuqt5.svelte-1hzuqt5{flex-direction:column;align-items:flex-start;gap:.75rem}.quick-filter-btn.svelte-1hzuqt5.svelte-1hzuqt5,.btn-clear-filters.svelte-1hzuqt5.svelte-1hzuqt5{min-height:44px;min-width:44px}.filters-bar.svelte-1hzuqt5 select.svelte-1hzuqt5,.search-input.svelte-1hzuqt5.svelte-1hzuqt5,.filter-input.svelte-1hzuqt5.svelte-1hzuqt5,.date-filter.svelte-1hzuqt5.svelte-1hzuqt5{min-height:44px;width:100%}}[data-mode=dark] .filters-bar.svelte-1hzuqt5.svelte-1hzuqt5{background:var(--color-surface-dark, #1e293b)}[data-mode=dark] .search-input.svelte-1hzuqt5.svelte-1hzuqt5,[data-mode=dark] .filter-input.svelte-1hzuqt5.svelte-1hzuqt5,[data-mode=dark] .date-filter.svelte-1hzuqt5.svelte-1hzuqt5,[data-mode=dark] .filters-bar.svelte-1hzuqt5 select.svelte-1hzuqt5,[data-mode=dark] .quick-filter-btn.svelte-1hzuqt5.svelte-1hzuqt5{background:var(--color-surface, #0f172a);color:var(--color-text-primary, #f1f5f9);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .quick-filter-btn.alert.svelte-1hzuqt5.svelte-1hzuqt5{color:var(--color-on-surface-subtle, #6b7280)}.nexus-board.svelte-1dvuryn.svelte-1dvuryn{height:100%;display:flex;flex-direction:column;overflow:hidden}.board-header.svelte-1dvuryn.svelte-1dvuryn{display:flex;justify-content:space-between;align-items:center;padding:1.5rem 2rem;background:var(--color-surface, white);border-bottom:1px solid var(--color-border, #e5e7eb)}.header-left.svelte-1dvuryn h2.svelte-1dvuryn{margin:0;font-size:1.5rem;color:var(--color-text-primary, #1f2937)}.last-refresh.svelte-1dvuryn.svelte-1dvuryn{font-size:var(--text-sm, .875rem);color:var(--color-text-muted, #6b7280);margin-top:.25rem}.header-actions.svelte-1dvuryn.svelte-1dvuryn{display:flex;align-items:center;gap:1rem}.btn-refresh.svelte-1dvuryn.svelte-1dvuryn{padding:.5rem 1rem;border:1px solid var(--color-border, #e5e7eb);background:var(--color-surface, white);border-radius:6px;font-size:.875rem;cursor:pointer;transition:all .2s}.btn-refresh.svelte-1dvuryn.svelte-1dvuryn:hover{background:var(--color-surface, #f3f4f6)}.auto-refresh-toggle.svelte-1dvuryn.svelte-1dvuryn{display:flex;align-items:center;gap:.5rem;font-size:.875rem;color:var(--color-text-secondary, #6b7280);cursor:pointer}.kanban-board.svelte-1dvuryn.svelte-1dvuryn{flex:1;display:flex;gap:1rem;padding:1.5rem 2rem;overflow-x:auto;overflow-y:hidden}.board-column.svelte-1dvuryn.svelte-1dvuryn{min-width:280px;display:flex;flex-direction:column;background:var(--color-surface, white);border-radius:8px;box-shadow:0 2px 4px #0000000d;transition:box-shadow .2s}.board-column.drop-zone.svelte-1dvuryn.svelte-1dvuryn{box-shadow:0 4px 12px #3b82f64d;transform:scale(1.02)}.column-header.svelte-1dvuryn.svelte-1dvuryn{padding:1rem;border-bottom:1px solid var(--color-border, #e5e7eb)}.column-title.svelte-1dvuryn.svelte-1dvuryn{display:flex;align-items:center;gap:.5rem;border-left:3px solid;padding-left:.75rem;font-weight:600;font-size:var(--text-sm, .875rem)}.column-icon.svelte-1dvuryn.svelte-1dvuryn{font-size:var(--text-lg, 1.125rem)}.column-name.svelte-1dvuryn.svelte-1dvuryn{flex:1}.column-count.svelte-1dvuryn.svelte-1dvuryn{background:var(--color-surface, #f3f4f6);color:var(--color-text-secondary, #6b7280);font-size:.75rem;font-weight:600;padding:.25rem .5rem;border-radius:12px;min-width:20px;text-align:center}.column-body.svelte-1dvuryn.svelte-1dvuryn{flex:1;padding:1rem;overflow-y:auto;display:flex;flex-direction:column;gap:.75rem}.context-menu.svelte-1dvuryn.svelte-1dvuryn{position:fixed;background:var(--color-surface, white);border:1px solid var(--color-border, #e5e7eb);border-radius:8px;box-shadow:0 8px 25px #00000026;z-index:1000;min-width:200px;max-width:250px;overflow:hidden}.context-menu-header.svelte-1dvuryn.svelte-1dvuryn{padding:.75rem 1rem;background:var(--color-surface, #f8fafc);border-bottom:1px solid var(--color-border, #e5e7eb);font-weight:600;font-size:.875rem;color:var(--color-text-primary, #1f2937)}.context-menu-section.svelte-1dvuryn.svelte-1dvuryn{border-bottom:1px solid var(--color-border, #e5e7eb)}.context-menu-section.svelte-1dvuryn.svelte-1dvuryn:last-child{border-bottom:none}.current-assignee.svelte-1dvuryn.svelte-1dvuryn{padding:.75rem 1rem;font-size:.875rem;color:var(--color-text-secondary, 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#f8fafc)}.agent-item.svelte-1dvuryn.svelte-1dvuryn{padding:.5rem 1rem}.agent-info.svelte-1dvuryn.svelte-1dvuryn{display:flex;align-items:center;gap:.5rem;width:100%}.agent-avatar.svelte-1dvuryn.svelte-1dvuryn{width:24px;height:24px;border-radius:50%;background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff);display:flex;align-items:center;justify-content:center;font-size:var(--text-xs, .75rem);font-weight:600;flex-shrink:0}.agent-name.svelte-1dvuryn.svelte-1dvuryn{flex:1;font-weight:500}.agent-workload.svelte-1dvuryn.svelte-1dvuryn{font-size:.75rem;color:var(--color-text-muted, #6b7280);background:var(--color-surface, #f3f4f6);padding:.125rem .375rem;border-radius:8px}.empty-column.svelte-1dvuryn.svelte-1dvuryn{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:.5rem;padding:2rem 1rem;color:var(--color-text-muted, #6b7280);text-align:center}.empty-icon.svelte-1dvuryn.svelte-1dvuryn{font-size:var(--text-4xl, 2.25rem);opacity:.5}.empty-text.svelte-1dvuryn.svelte-1dvuryn{font-size:.875rem;font-style:italic}@media (max-width: 768px){.board-header.svelte-1dvuryn.svelte-1dvuryn{flex-direction:column;align-items:flex-start;gap:1rem}.kanban-board.svelte-1dvuryn.svelte-1dvuryn{flex-direction:column;overflow-x:hidden;overflow-y:auto}.board-column.svelte-1dvuryn.svelte-1dvuryn{min-width:unset}.btn-refresh.svelte-1dvuryn.svelte-1dvuryn{min-height:44px;min-width:44px}}[data-mode=dark] .board-header.svelte-1dvuryn.svelte-1dvuryn,[data-mode=dark] .board-column.svelte-1dvuryn.svelte-1dvuryn{background:var(--color-surface-dark, #1e293b)}[data-mode=dark] .btn-refresh.svelte-1dvuryn.svelte-1dvuryn{background:var(--color-surface, #0f172a);color:var(--color-text-primary, #f1f5f9);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .context-menu.svelte-1dvuryn.svelte-1dvuryn{background:var(--color-surface-dark, #1e293b);border-color:var(--color-border-dark, #334155)}[data-mode=dark] 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#1f2937)}.source-icon.svelte-1mq3t99.svelte-1mq3t99{font-size:var(--text-lg, 1.125rem)}.ticket-title.svelte-1mq3t99.svelte-1mq3t99{font-weight:500;color:var(--color-text-primary, #1f2937);line-height:1.4}.category-tag.svelte-1mq3t99.svelte-1mq3t99{display:inline-block;background:var(--color-surface, #f3f4f6);color:var(--color-text-secondary, #6b7280);font-size:.75rem;padding:.125rem .5rem;border-radius:12px;margin-left:.5rem;font-weight:500}.status-select.svelte-1mq3t99.svelte-1mq3t99{padding:.25rem .5rem;border:1px solid var(--color-border, #e5e7eb);border-radius:4px;font-size:1rem;background:var(--color-surface, white);cursor:pointer}.status-dot.svelte-1mq3t99.svelte-1mq3t99{display:inline-block;width:8px;height:8px;border-radius:50%;margin-left:.5rem}.priority-indicator.svelte-1mq3t99.svelte-1mq3t99{font-weight:600;font-size:.875rem;text-transform:capitalize}.updated-time.svelte-1mq3t99.svelte-1mq3t99{font-size:.875rem;color:var(--color-text-secondary, #6b7280)}.sla-badge.svelte-1mq3t99.svelte-1mq3t99{font-size:.75rem;font-weight:600;padding:.25rem .5rem;border-radius:12px;text-transform:uppercase;letter-spacing:.05em}.sla-badge.overdue.svelte-1mq3t99.svelte-1mq3t99{background:#fef2f2;color:var(--color-error, #ef4444)}.sla-badge.urgent.svelte-1mq3t99.svelte-1mq3t99{background:#fff7ed;color:var(--color-warning, #f59e0b)}.sla-badge.warning.svelte-1mq3t99.svelte-1mq3t99{background:#fffbeb;color:var(--color-warning, #f59e0b)}.no-sla.svelte-1mq3t99.svelte-1mq3t99{color:var(--color-text-muted, #6b7280);font-style:italic}.action-buttons.svelte-1mq3t99.svelte-1mq3t99{display:flex;gap:.25rem}.action-btn.svelte-1mq3t99.svelte-1mq3t99{background:none;border:none;cursor:pointer;padding:.25rem;border-radius:4px;font-size:1rem;transition:background .2s}.action-btn.svelte-1mq3t99.svelte-1mq3t99:hover{background:var(--color-surface, 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768px){.tickets-header.svelte-1mq3t99.svelte-1mq3t99{flex-direction:column;align-items:flex-start;gap:1rem}.filters-bar.svelte-1mq3t99.svelte-1mq3t99{flex-direction:column;align-items:flex-start;gap:.75rem}table.svelte-1mq3t99.svelte-1mq3t99{font-size:.875rem}th.svelte-1mq3t99.svelte-1mq3t99,td.svelte-1mq3t99.svelte-1mq3t99{padding:.75rem .5rem}.pagination.svelte-1mq3t99.svelte-1mq3t99{flex-direction:column;gap:1rem;align-items:center}.action-buttons.svelte-1mq3t99.svelte-1mq3t99{flex-direction:column}}@media (max-width: 640px){th.svelte-1mq3t99.svelte-1mq3t99:nth-child(6),td.svelte-1mq3t99.svelte-1mq3t99:nth-child(6),th.svelte-1mq3t99.svelte-1mq3t99:nth-child(5),td.svelte-1mq3t99.svelte-1mq3t99:nth-child(5){display:none}}[data-mode=dark] .tickets-header.svelte-1mq3t99.svelte-1mq3t99{background:var(--color-surface-dark, #1e293b);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .btn-refresh.svelte-1mq3t99.svelte-1mq3t99{background:var(--color-surface, 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.status-select.svelte-1mq3t99.svelte-1mq3t99{background:var(--color-surface, #0f172a);color:var(--color-text-primary, #f1f5f9);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .pagination.svelte-1mq3t99.svelte-1mq3t99{background:var(--color-surface-dark, #1e293b);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .btn-page.svelte-1mq3t99.svelte-1mq3t99{background:var(--color-surface, #0f172a);color:var(--color-text-primary, #f1f5f9);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .empty-state.svelte-1mq3t99.svelte-1mq3t99{background:var(--color-surface, #0f172a)}.search-input-section.svelte-1959yqe{padding:1.5rem 2rem;background:var(--color-surface, #f8fafc);border-bottom:1px solid var(--color-border, #e5e7eb)}.search-input-wrapper.svelte-1959yqe{display:flex;align-items:center;gap:.5rem;margin-bottom:1rem}.search-input.svelte-1959yqe{flex:1;padding:.75rem 1rem;border:2px solid var(--color-border, #e5e7eb);border-radius:8px;font-size:1rem;background:var(--color-surface, white);transition:border-color .2s}.search-input.svelte-1959yqe:focus{outline:none;border-color:var(--color-primary, #cc3d12);box-shadow:0 0 0 3px #d843151a}.search-input-buttons.svelte-1959yqe{display:flex;gap:.25rem}.btn-clear.svelte-1959yqe,.btn-search.svelte-1959yqe{padding:.75rem;border:none;border-radius:6px;cursor:pointer;font-size:1rem;transition:all .2s}.btn-clear.svelte-1959yqe{background:var(--color-surface, #f3f4f6);color:var(--color-text-muted, #6b7280)}.btn-clear.svelte-1959yqe:hover{background:var(--color-border, #e5e7eb)}.btn-search.svelte-1959yqe{background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff)}.btn-search.svelte-1959yqe:hover:not(:disabled){background:var(--color-primary-hover, #bf360c)}.btn-search.svelte-1959yqe:disabled{opacity:.5;cursor:not-allowed}.search-types.svelte-1959yqe{display:flex;align-items:center;gap:1rem;margin-bottom:1rem;flex-wrap:wrap}.search-types-label.svelte-1959yqe{font-size:.875rem;color:var(--color-text-secondary, #6b7280);font-weight:500}.search-type-option.svelte-1959yqe{display:flex;align-items:center;gap:.25rem;font-size:.875rem;color:var(--color-text-secondary, #6b7280);cursor:pointer}.btn-advanced-toggle.svelte-1959yqe{background:none;border:none;color:var(--color-primary, #cc3d12);font-size:.875rem;cursor:pointer;display:flex;align-items:center;gap:.25rem;transition:color .2s}.btn-advanced-toggle.svelte-1959yqe:hover{color:var(--color-primary-hover, #bf360c)}@media (max-width: 768px){.search-input-section.svelte-1959yqe{padding:1rem}.search-types.svelte-1959yqe{flex-direction:column;align-items:flex-start;gap:.5rem}.btn-clear.svelte-1959yqe,.btn-search.svelte-1959yqe{min-height:44px;min-width:44px}.search-input.svelte-1959yqe{min-height:44px}}[data-mode=dark] .search-input-section.svelte-1959yqe{background:var(--color-surface, #0f172a);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .search-input.svelte-1959yqe{background:var(--color-surface-dark, #1e293b);color:var(--color-text-primary, #f1f5f9);border-color:var(--color-border-dark, #334155)}.advanced-filters.svelte-v73tw7.svelte-v73tw7{background:var(--color-surface, white);border:1px solid var(--color-border, #e5e7eb);border-radius:8px;padding:1.5rem;margin:1rem 2rem 0}.filters-grid.svelte-v73tw7.svelte-v73tw7{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1rem;margin-bottom:1rem}.filter-group.svelte-v73tw7.svelte-v73tw7{display:flex;flex-direction:column;gap:.25rem}.filter-group.svelte-v73tw7 label.svelte-v73tw7{font-size:.875rem;font-weight:500;color:var(--color-text-secondary, #6b7280)}.filter-group.svelte-v73tw7 input.svelte-v73tw7,.filter-group.svelte-v73tw7 select.svelte-v73tw7{padding:.5rem;border:1px solid var(--color-border, #e5e7eb);border-radius:6px;font-size:1rem;background:var(--color-surface, white)}.filters-actions.svelte-v73tw7.svelte-v73tw7{display:flex;justify-content:flex-end}.btn-clear-filters.svelte-v73tw7.svelte-v73tw7{padding:.5rem 1rem;border:1px solid var(--color-border, #e5e7eb);background:var(--color-surface, white);border-radius:6px;font-size:.875rem;cursor:pointer;transition:all .2s}.btn-clear-filters.svelte-v73tw7.svelte-v73tw7:hover{background:var(--color-surface, #f3f4f6)}@media (max-width: 768px){.filters-grid.svelte-v73tw7.svelte-v73tw7{grid-template-columns:1fr}.btn-clear-filters.svelte-v73tw7.svelte-v73tw7{min-height:44px;min-width:44px}.filter-group.svelte-v73tw7 input.svelte-v73tw7,.filter-group.svelte-v73tw7 select.svelte-v73tw7{min-height:44px}}[data-mode=dark] .advanced-filters.svelte-v73tw7.svelte-v73tw7{background:var(--color-surface-dark, #1e293b);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .filter-group.svelte-v73tw7 input.svelte-v73tw7,[data-mode=dark] .filter-group.svelte-v73tw7 select.svelte-v73tw7{background:var(--color-surface, #0f172a);color:var(--color-text-primary, #f1f5f9);border-color:var(--color-border-dark, #334155)}.search-results.svelte-r7pmti.svelte-r7pmti{flex:1;overflow-y:auto;background:var(--color-surface, #f8fafc)}.no-results.svelte-r7pmti.svelte-r7pmti{padding:4rem 2rem;text-align:center;color:var(--color-text-secondary, #6b7280)}.no-results-icon.svelte-r7pmti.svelte-r7pmti{font-size:4rem;margin-bottom:1rem;opacity:.5}.no-results.svelte-r7pmti h3.svelte-r7pmti{margin:0 0 1rem;color:var(--color-text-primary, #1f2937)}.no-results.svelte-r7pmti p.svelte-r7pmti{margin:0 0 2rem}.search-tips.svelte-r7pmti.svelte-r7pmti{text-align:left;max-width:400px;margin:0 auto;background:var(--color-surface, white);padding:1.5rem;border-radius:8px;border:1px solid var(--color-border, #e5e7eb)}.search-tips.svelte-r7pmti h4.svelte-r7pmti{margin:0 0 1rem;color:var(--color-text-primary, #1f2937)}.search-tips.svelte-r7pmti ul.svelte-r7pmti{margin:0;padding-left:1.5rem}.search-tips.svelte-r7pmti li.svelte-r7pmti{margin-bottom:.5rem}.search-prompt.svelte-r7pmti.svelte-r7pmti{padding:4rem 2rem;text-align:center;color:var(--color-text-secondary, #6b7280)}.prompt-icon.svelte-r7pmti.svelte-r7pmti{font-size:4rem;margin-bottom:1rem;opacity:.5}.search-prompt.svelte-r7pmti h3.svelte-r7pmti{margin:0 0 1rem;color:var(--color-text-primary, #1f2937)}.search-prompt.svelte-r7pmti p.svelte-r7pmti{margin:0 0 2rem;max-width:500px;margin-left:auto;margin-right:auto}.quick-searches.svelte-r7pmti h4.svelte-r7pmti{margin:0 0 1rem;color:var(--color-text-primary, #1f2937)}.quick-search-buttons.svelte-r7pmti.svelte-r7pmti{display:flex;gap:.75rem;justify-content:center;flex-wrap:wrap}.quick-search-btn.svelte-r7pmti.svelte-r7pmti{padding:.5rem 1rem;border:1px solid var(--color-border, #e5e7eb);background:var(--color-surface, white);border-radius:6px;font-size:.875rem;cursor:pointer;transition:all .2s}.quick-search-btn.svelte-r7pmti.svelte-r7pmti:hover{background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff);border-color:var(--color-primary, #cc3d12)}.results-header.svelte-r7pmti.svelte-r7pmti{padding:1.5rem 2rem 1rem;background:var(--color-surface, white);border-bottom:1px solid var(--color-border, #e5e7eb)}.results-header.svelte-r7pmti h3.svelte-r7pmti{margin:0;font-size:1.25rem;color:var(--color-text-primary, #1f2937)}.results-query.svelte-r7pmti.svelte-r7pmti{font-size:.875rem;color:var(--color-text-secondary, #6b7280);margin-left:.5rem}.results-list.svelte-r7pmti.svelte-r7pmti{padding:1rem 2rem 2rem;display:flex;flex-direction:column;gap:1rem}.result-card.svelte-r7pmti.svelte-r7pmti{background:var(--color-surface, white);border:1px solid var(--color-border, #e5e7eb);border-radius:8px;padding:1.5rem;cursor:pointer;transition:all .2s}.result-card.svelte-r7pmti.svelte-r7pmti:hover{box-shadow:0 4px 8px #0000001a;transform:translateY(-1px)}.result-header.svelte-r7pmti.svelte-r7pmti{display:flex;justify-content:space-between;align-items:center;margin-bottom:1rem}.result-id.svelte-r7pmti.svelte-r7pmti{display:flex;align-items:center;gap:.5rem;font-family:monospace;font-weight:600;color:var(--color-text-primary, #1f2937)}.source-icon.svelte-r7pmti.svelte-r7pmti{font-size:1.1rem}.result-meta.svelte-r7pmti.svelte-r7pmti{display:flex;align-items:center;gap:.75rem}.status-badge.svelte-r7pmti.svelte-r7pmti{color:var(--color-text-secondary, #64748b);padding:.25rem .5rem;border-radius:12px;font-size:.75rem;font-weight:600;text-transform:capitalize}.priority-badge.svelte-r7pmti.svelte-r7pmti{font-size:.875rem;font-weight:600;text-transform:capitalize}.result-body.svelte-r7pmti.svelte-r7pmti{margin-bottom:1rem}.result-title.svelte-r7pmti.svelte-r7pmti{margin:0 0 .5rem;font-size:1.125rem;font-weight:600;color:var(--color-text-primary, #1f2937);line-height:1.4}.result-description.svelte-r7pmti.svelte-r7pmti{margin:0 0 1rem;color:var(--color-text-secondary, #6b7280);line-height:1.5}.matched-comments.svelte-r7pmti.svelte-r7pmti{background:var(--color-surface, #f8fafc);border:1px solid var(--color-border, #e5e7eb);border-radius:6px;padding:1rem}.matched-comments.svelte-r7pmti strong.svelte-r7pmti{display:block;margin-bottom:.5rem;color:var(--color-text-primary, #1f2937);font-size:.875rem}.matched-comment.svelte-r7pmti.svelte-r7pmti{font-size:.875rem;color:var(--color-text-secondary, #6b7280);margin-bottom:.5rem;font-style:italic}.comment-author.svelte-r7pmti.svelte-r7pmti{font-weight:500;color:var(--color-text-primary, #1f2937)}.more-matches.svelte-r7pmti.svelte-r7pmti{font-size:.75rem;color:var(--color-text-muted, #6b7280)}.result-footer.svelte-r7pmti.svelte-r7pmti{display:flex;justify-content:space-between;align-items:center;font-size:.875rem}.result-info.svelte-r7pmti.svelte-r7pmti{display:flex;align-items:center;gap:1rem}.category-tag.svelte-r7pmti.svelte-r7pmti{background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff);padding:.125rem .5rem;border-radius:12px;font-size:.75rem;font-weight:500}.assignee-info.svelte-r7pmti.svelte-r7pmti{color:var(--color-text-secondary, #6b7280)}.unassigned.svelte-r7pmti.svelte-r7pmti{color:var(--color-text-muted, #6b7280);font-style:italic}.result-date.svelte-r7pmti.svelte-r7pmti{color:var(--color-text-muted, #6b7280)}.search-results mark{background:#ff0;padding:.125rem .25rem;border-radius:3px;font-weight:600}@media (max-width: 768px){.results-list.svelte-r7pmti.svelte-r7pmti,.result-card.svelte-r7pmti.svelte-r7pmti{padding:1rem}.result-header.svelte-r7pmti.svelte-r7pmti{flex-direction:column;align-items:flex-start;gap:.75rem}.result-footer.svelte-r7pmti.svelte-r7pmti{flex-direction:column;align-items:flex-start;gap:.5rem}.quick-search-buttons.svelte-r7pmti.svelte-r7pmti{flex-direction:column}.quick-search-btn.svelte-r7pmti.svelte-r7pmti{min-height:44px;min-width:44px}}[data-mode=dark] .search-results.svelte-r7pmti.svelte-r7pmti{background:var(--color-surface, #0f172a)}[data-mode=dark] .result-card.svelte-r7pmti.svelte-r7pmti,[data-mode=dark] .search-tips.svelte-r7pmti.svelte-r7pmti{background:var(--color-surface-dark, #1e293b);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .quick-search-btn.svelte-r7pmti.svelte-r7pmti{background:var(--color-surface-dark, #1e293b);color:var(--color-text-primary, #f1f5f9);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .results-header.svelte-r7pmti.svelte-r7pmti{background:var(--color-surface-dark, #1e293b);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .matched-comments.svelte-r7pmti.svelte-r7pmti{background:var(--color-surface, #0f172a);border-color:var(--color-border-dark, #334155)}.nexus-search.svelte-1r5k2wr.svelte-1r5k2wr{height:100%;display:flex;flex-direction:column;overflow:hidden}.search-header.svelte-1r5k2wr.svelte-1r5k2wr{padding:1.5rem 2rem;background:var(--color-surface, white);border-bottom:1px solid var(--color-border, #e5e7eb)}.search-header.svelte-1r5k2wr h2.svelte-1r5k2wr{margin:0;font-size:1.5rem;color:var(--color-text-primary, #1f2937)}.search-description.svelte-1r5k2wr.svelte-1r5k2wr{margin:.5rem 0 0;color:var(--color-text-secondary, #6b7280);font-size:.875rem}.search-history.svelte-1r5k2wr.svelte-1r5k2wr{padding:1rem 2rem;background:var(--color-surface, white);border-bottom:1px solid var(--color-border, #e5e7eb)}.history-header.svelte-1r5k2wr.svelte-1r5k2wr{display:flex;justify-content:space-between;align-items:center;margin-bottom:.75rem}.history-title.svelte-1r5k2wr.svelte-1r5k2wr{font-size:.875rem;font-weight:500;color:var(--color-text-secondary, #6b7280)}.btn-clear-history.svelte-1r5k2wr.svelte-1r5k2wr{background:none;border:none;color:var(--color-text-muted, #6b7280);font-size:.75rem;cursor:pointer;transition:color .2s}.btn-clear-history.svelte-1r5k2wr.svelte-1r5k2wr:hover{color:var(--color-text-secondary, #6b7280)}.history-items.svelte-1r5k2wr.svelte-1r5k2wr{display:flex;gap:.5rem;flex-wrap:wrap}.history-item.svelte-1r5k2wr.svelte-1r5k2wr{background:var(--color-surface, #f8fafc);border:1px solid var(--color-border, #e5e7eb);border-radius:6px;padding:.25rem .75rem;font-size:.875rem;cursor:pointer;transition:all .2s}.history-item.svelte-1r5k2wr.svelte-1r5k2wr:hover{background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff)}@media (max-width: 768px){.history-items.svelte-1r5k2wr.svelte-1r5k2wr{flex-direction:column}.history-item.svelte-1r5k2wr.svelte-1r5k2wr{min-height:44px;min-width:44px}}[data-mode=dark] .search-header.svelte-1r5k2wr.svelte-1r5k2wr,[data-mode=dark] .search-history.svelte-1r5k2wr.svelte-1r5k2wr{background:var(--color-surface-dark, #1e293b);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .history-item.svelte-1r5k2wr.svelte-1r5k2wr{background:var(--color-surface, #0f172a);color:var(--color-text-primary, #f1f5f9);border-color:var(--color-border-dark, #334155)}.ticket-header.svelte-t0nfby{display:flex;justify-content:space-between;align-items:flex-start;padding:1.5rem 2rem 1rem;border-bottom:1px solid var(--color-border, #e5e7eb);background:var(--color-surface, white)}.ticket-id.svelte-t0nfby{font-size:1.25rem;font-weight:700;font-family:monospace;color:var(--color-primary, #cc3d12)}.ticket-meta.svelte-t0nfby{display:flex;align-items:center;gap:1rem;margin-top:.5rem;font-size:.875rem;color:var(--color-text-secondary, #6b7280)}.source-badge.svelte-t0nfby{background:var(--color-surface, #f3f4f6);padding:.25rem .5rem;border-radius:4px;font-weight:500}.btn-close.svelte-t0nfby{background:none;border:none;font-size:1.5rem;cursor:pointer;color:var(--color-text-muted, #6b7280);padding:.5rem;border-radius:4px;transition:all .2s}.btn-close.svelte-t0nfby:hover{background:var(--color-surface, #f3f4f6);color:var(--color-text-primary, #1f2937)}.ticket-content.svelte-t0nfby{padding:0 2rem 1rem;margin-bottom:1rem}.title-section.svelte-t0nfby{display:flex;align-items:flex-start;gap:.5rem;margin-bottom:1rem}.ticket-title.svelte-t0nfby{margin:0;font-size:1.5rem;font-weight:700;color:var(--color-text-primary, #1f2937);line-height:1.4;flex:1;min-height:2rem;border:2px solid transparent;border-radius:4px;padding:.25rem}.ticket-title.editing.svelte-t0nfby{border-color:var(--color-primary, #cc3d12);background:var(--color-surface, #f8fafc)}.ticket-title.svelte-t0nfby:focus{outline:none}.description-section.svelte-t0nfby{display:flex;align-items:flex-start;gap:.5rem}.ticket-description.svelte-t0nfby{margin:0;font-size:1rem;color:var(--color-text-secondary, #6b7280);line-height:1.6;flex:1;min-height:1.5rem;border:2px solid transparent;border-radius:4px;padding:.25rem}.ticket-description.editing.svelte-t0nfby{border-color:var(--color-primary, #cc3d12);background:var(--color-surface, #f8fafc)}.ticket-description.svelte-t0nfby:focus{outline:none}.edit-btn.svelte-t0nfby{background:none;border:none;cursor:pointer;font-size:1rem;color:var(--color-text-muted, #6b7280);padding:.25rem;border-radius:4px;transition:all .2s}.edit-btn.svelte-t0nfby:hover{background:var(--color-surface, #f3f4f6);color:var(--color-text-secondary, #6b7280)}@media (max-width: 768px){.ticket-header.svelte-t0nfby{padding:1rem}.btn-close.svelte-t0nfby{min-height:44px;min-width:44px}}[data-mode=dark] .ticket-header.svelte-t0nfby{background:var(--color-surface-dark, #1e293b);border-color:var(--color-border-dark, #334155)}.conversation-section.svelte-1l7mfzj h3.svelte-1l7mfzj{margin:0 0 1rem;font-size:1.125rem;font-weight:600;color:var(--color-text-primary, #1f2937)}.comments-list.svelte-1l7mfzj.svelte-1l7mfzj{max-height:400px;overflow-y:auto;margin-bottom:1.5rem}.comment-item.svelte-1l7mfzj.svelte-1l7mfzj{padding:1rem;border:1px solid var(--color-border, #e5e7eb);border-radius:8px;margin-bottom:1rem}.comment-item.internal.svelte-1l7mfzj.svelte-1l7mfzj{background:#fef3c7;border-color:#fbbf24}.comment-header.svelte-1l7mfzj.svelte-1l7mfzj{display:flex;align-items:center;gap:.5rem;margin-bottom:.5rem;font-size:.875rem}.comment-icon.svelte-1l7mfzj.svelte-1l7mfzj{font-size:var(--text-lg, 1.125rem)}.comment-author.svelte-1l7mfzj.svelte-1l7mfzj{font-weight:600;color:var(--color-text-primary, #1f2937)}.internal-badge.svelte-1l7mfzj.svelte-1l7mfzj{background:#fbbf24;color:var(--color-text-secondary, #605334);padding:.125rem .5rem;border-radius:12px;font-size:.75rem;font-weight:600}.comment-time.svelte-1l7mfzj.svelte-1l7mfzj{color:var(--color-text-muted, #6b7280);margin-left:auto}.comment-content.svelte-1l7mfzj.svelte-1l7mfzj{color:var(--color-text-primary, #1f2937);line-height:1.5;white-space:pre-wrap}.no-comments.svelte-1l7mfzj.svelte-1l7mfzj{display:flex;flex-direction:column;align-items:center;gap:.5rem;padding:2rem;color:var(--color-text-muted, #6b7280);text-align:center}.empty-icon.svelte-1l7mfzj.svelte-1l7mfzj{font-size:var(--text-4xl, 2.25rem);opacity:.5}.add-comment.svelte-1l7mfzj.svelte-1l7mfzj{border:1px solid var(--color-border, #e5e7eb);border-radius:8px;padding:1rem;background:var(--color-surface, #f8fafc)}.comment-input-header.svelte-1l7mfzj.svelte-1l7mfzj{margin-bottom:.75rem}.internal-toggle.svelte-1l7mfzj.svelte-1l7mfzj{display:flex;align-items:center;gap:.5rem;font-size:.875rem;color:var(--color-text-secondary, #6b7280);cursor:pointer}.comment-input.svelte-1l7mfzj.svelte-1l7mfzj{width:100%;padding:.75rem;border:1px solid var(--color-border, #e5e7eb);border-radius:6px;font-size:var(--text-sm, .875rem);font-family:inherit;resize:vertical;min-height:80px}.comment-input.internal.svelte-1l7mfzj.svelte-1l7mfzj{background:#fef3c7;border-color:#fbbf24}.comment-input.svelte-1l7mfzj.svelte-1l7mfzj:focus{outline:none;border-color:var(--color-primary, #cc3d12);box-shadow:0 0 0 3px #d843151a}.comment-actions.svelte-1l7mfzj.svelte-1l7mfzj{display:flex;justify-content:space-between;align-items:center;margin-top:.75rem}.shortcut-hint.svelte-1l7mfzj.svelte-1l7mfzj{font-size:.75rem;color:var(--color-text-muted, #6b7280)}.btn-add-comment.svelte-1l7mfzj.svelte-1l7mfzj{background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff);border:none;padding:.5rem 1rem;border-radius:6px;font-size:.875rem;font-weight:500;cursor:pointer;transition:background .2s}.btn-add-comment.svelte-1l7mfzj.svelte-1l7mfzj:hover:not(:disabled){background:var(--color-primary-hover, #bf360c)}.btn-add-comment.svelte-1l7mfzj.svelte-1l7mfzj:disabled{opacity:.5;cursor:not-allowed}.btn-add-comment.internal.svelte-1l7mfzj.svelte-1l7mfzj{background:var(--color-warning, #d97706)}.btn-add-comment.internal.svelte-1l7mfzj.svelte-1l7mfzj:hover:not(:disabled){background:#d97706}@media (max-width: 768px){.btn-add-comment.svelte-1l7mfzj.svelte-1l7mfzj{min-height:44px;min-width:44px}}[data-mode=dark] .comment-item.svelte-1l7mfzj.svelte-1l7mfzj{border-color:var(--color-border-dark, #334155);color:var(--color-text-primary, #f1f5f9)}[data-mode=dark] .comment-item.internal.svelte-1l7mfzj.svelte-1l7mfzj{background:#fbbf2426;border-color:#fbbf244d}[data-mode=dark] .add-comment.svelte-1l7mfzj.svelte-1l7mfzj{background:var(--color-surface, #0f172a);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .comment-input.svelte-1l7mfzj.svelte-1l7mfzj{background:var(--color-surface-dark, #1e293b);color:var(--color-text-primary, #f1f5f9);border-color:var(--color-border-dark, #334155)}.properties-section.svelte-1ohbelv.svelte-1ohbelv{background:var(--color-surface, #f8fafc);border-radius:8px;padding:1.5rem}.properties-section.svelte-1ohbelv h3.svelte-1ohbelv{margin:0 0 1rem;font-size:1.125rem;font-weight:600;color:var(--color-text-primary, #1f2937)}.properties-grid.svelte-1ohbelv.svelte-1ohbelv{display:flex;flex-direction:column;gap:1.5rem;margin-bottom:2rem}.property.svelte-1ohbelv.svelte-1ohbelv{display:flex;flex-direction:column;gap:.5rem}.property.svelte-1ohbelv label.svelte-1ohbelv{font-size:.875rem;font-weight:500;color:var(--color-text-secondary, #6b7280)}.property.svelte-1ohbelv select.svelte-1ohbelv{padding:.5rem;border:1px solid var(--color-border, #e5e7eb);border-radius:6px;font-size:1rem;background:var(--color-surface, white)}.status-badge.svelte-1ohbelv.svelte-1ohbelv,.priority-badge.svelte-1ohbelv.svelte-1ohbelv{padding:.375rem .75rem;border-radius:16px;font-size:.75rem;font-weight:600;text-align:center}.status-badge.svelte-1ohbelv.svelte-1ohbelv{color:var(--color-on-primary, #fff)}.assignee-info.svelte-1ohbelv.svelte-1ohbelv{display:flex;align-items:center;gap:.5rem}.assignee-avatar.svelte-1ohbelv.svelte-1ohbelv{width:32px;height:32px;border-radius:50%;background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff);display:flex;align-items:center;justify-content:center;font-size:.75rem;font-weight:600}.btn-assign-me.svelte-1ohbelv.svelte-1ohbelv{background:var(--color-border, #e5e7eb);color:var(--color-text-secondary, #6b7280);border:none;padding:.5rem .75rem;border-radius:6px;font-size:.875rem;cursor:pointer;transition:all .2s}.btn-assign-me.svelte-1ohbelv.svelte-1ohbelv:hover{background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff)}.category-value.svelte-1ohbelv.svelte-1ohbelv,.department-value.svelte-1ohbelv.svelte-1ohbelv{padding:.5rem .75rem;background:var(--color-surface, white);border:1px solid var(--color-border, #e5e7eb);border-radius:6px;font-size:.875rem}.tags-list.svelte-1ohbelv.svelte-1ohbelv{display:flex;flex-wrap:wrap;gap:.5rem}.tag.svelte-1ohbelv.svelte-1ohbelv{background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff);padding:.25rem .5rem;border-radius:12px;font-size:.75rem;font-weight:500}@media (max-width: 768px){.properties-section.svelte-1ohbelv.svelte-1ohbelv{padding:1rem}.property.svelte-1ohbelv select.svelte-1ohbelv{min-height:44px}.btn-assign-me.svelte-1ohbelv.svelte-1ohbelv{min-height:44px;min-width:44px}}[data-mode=dark] .properties-section.svelte-1ohbelv.svelte-1ohbelv{background:var(--color-surface, #0f172a)}[data-mode=dark] .property.svelte-1ohbelv select.svelte-1ohbelv,[data-mode=dark] .category-value.svelte-1ohbelv.svelte-1ohbelv,[data-mode=dark] .department-value.svelte-1ohbelv.svelte-1ohbelv{background:var(--color-surface-dark, #1e293b);color:var(--color-text-primary, #f1f5f9);border-color:var(--color-border-dark, #334155)}.quick-actions.svelte-cjdb5d h4.svelte-cjdb5d{margin:0 0 1rem;font-size:1rem;font-weight:600;color:var(--color-text-primary, #1f2937)}.action-buttons.svelte-cjdb5d.svelte-cjdb5d{display:flex;flex-direction:column;gap:.5rem}.action-btn.svelte-cjdb5d.svelte-cjdb5d{padding:var(--space-2, 8px) 1rem;border:none;border-radius:6px;font-size:.875rem;font-weight:500;cursor:pointer;transition:all .2s;text-align:left}.action-btn.escalate.svelte-cjdb5d.svelte-cjdb5d{background:#fef2f2;color:var(--color-error, #ef4444)}.action-btn.escalate.svelte-cjdb5d.svelte-cjdb5d:hover{background:#fecaca}.action-btn.assign.svelte-cjdb5d.svelte-cjdb5d{background:#eff6ff;color:var(--color-text-secondary, #2563eb)}.action-btn.assign.svelte-cjdb5d.svelte-cjdb5d:hover{background:#dbeafe}.action-btn.resolve.svelte-cjdb5d.svelte-cjdb5d{background:#f0fdf4;color:var(--color-success, #10b981)}.action-btn.resolve.svelte-cjdb5d.svelte-cjdb5d:hover{background:#dcfce7}.action-btn.reopen.svelte-cjdb5d.svelte-cjdb5d{background:#fffbeb;color:var(--color-warning, #f59e0b)}.action-btn.reopen.svelte-cjdb5d.svelte-cjdb5d:hover{background:#fef3c7}.action-btn.live-conversation.svelte-cjdb5d.svelte-cjdb5d{background:linear-gradient(135deg,#f97316,#ea580c);color:var(--color-on-primary, #fff);font-weight:600;animation:svelte-cjdb5d-livePulse 2s ease-in-out infinite}.action-btn.live-conversation.svelte-cjdb5d.svelte-cjdb5d:hover{background:linear-gradient(135deg,#ea580c,#dc2626);transform:translateY(-1px);box-shadow:0 4px 12px #f973164d}@keyframes svelte-cjdb5d-livePulse{0%,to{opacity:1;box-shadow:0 0 #f9731666}50%{opacity:.9;box-shadow:0 0 0 4px #f973161a}}@media (max-width: 768px){.action-btn.svelte-cjdb5d.svelte-cjdb5d{min-height:44px;min-width:44px}}[data-mode=dark] .action-btn.escalate.svelte-cjdb5d.svelte-cjdb5d{background:#dc262626}[data-mode=dark] .action-btn.assign.svelte-cjdb5d.svelte-cjdb5d{background:#2563eb26}[data-mode=dark] .action-btn.resolve.svelte-cjdb5d.svelte-cjdb5d{background:#16a34a26}[data-mode=dark] .action-btn.reopen.svelte-cjdb5d.svelte-cjdb5d{background:#d9770626}.ticket-view.svelte-1ogpv9k.svelte-1ogpv9k{height:100%;display:flex;flex-direction:column;background:var(--color-surface, white)}.ticket-body.svelte-1ogpv9k.svelte-1ogpv9k{flex:1;overflow-y:auto;padding:2rem}.ticket-main.svelte-1ogpv9k.svelte-1ogpv9k{display:grid;grid-template-columns:1fr 320px;gap:2rem}.activity-section.svelte-1ogpv9k h4.svelte-1ogpv9k{margin:0 0 1rem;font-size:1rem;font-weight:600;color:var(--color-text-primary, #1f2937)}.activity-list.svelte-1ogpv9k.svelte-1ogpv9k{max-height:200px;overflow-y:auto}.activity-item.svelte-1ogpv9k.svelte-1ogpv9k{display:flex;gap:.75rem;padding:.75rem 0;border-bottom:1px solid var(--color-border, #e5e7eb)}.activity-item.svelte-1ogpv9k.svelte-1ogpv9k:last-child{border-bottom:none}.activity-icon.svelte-1ogpv9k.svelte-1ogpv9k{font-size:1rem;color:var(--color-text-muted, #6b7280)}.activity-content.svelte-1ogpv9k.svelte-1ogpv9k{flex:1}.activity-text.svelte-1ogpv9k.svelte-1ogpv9k{font-size:.875rem;color:var(--color-text-primary, #1f2937);margin-bottom:.25rem}.activity-time.svelte-1ogpv9k.svelte-1ogpv9k{font-size:.75rem;color:var(--color-text-muted, #6b7280)}@media (max-width: 1024px){.ticket-main.svelte-1ogpv9k.svelte-1ogpv9k{grid-template-columns:1fr;gap:1.5rem}.sidebar-section.svelte-1ogpv9k.svelte-1ogpv9k{order:-1}}@media (max-width: 768px){.ticket-body.svelte-1ogpv9k.svelte-1ogpv9k{padding:1rem}}[data-mode=dark] .ticket-view.svelte-1ogpv9k.svelte-1ogpv9k{background:var(--color-surface-dark, #1e293b)}.top-bar.svelte-86s1ht.svelte-86s1ht{display:flex;justify-content:space-between;align-items:center;padding:.75rem 1.5rem;background:var(--color-surface, white);border-bottom:1px solid var(--color-border, #e5e7eb);box-shadow:0 1px 3px #0000000d;z-index:50}.top-bar-left.svelte-86s1ht.svelte-86s1ht{display:flex;align-items:center}.portal-brand.svelte-86s1ht.svelte-86s1ht{display:flex;align-items:center;gap:.75rem}.portal-icon.svelte-86s1ht.svelte-86s1ht{font-size:1.5rem}.portal-title.svelte-86s1ht.svelte-86s1ht{font-size:1.25rem;font-weight:700;color:var(--color-primary, #cc3d12)}.tenant-name.svelte-86s1ht.svelte-86s1ht{font-size:.9rem;color:var(--color-text-secondary, #6b7280);font-weight:500}.top-bar-right.svelte-86s1ht.svelte-86s1ht{display:flex;align-items:center;gap:1rem}.notification-btn.svelte-86s1ht.svelte-86s1ht{position:relative;padding:.5rem;border:none;background:transparent;font-size:1.25rem;cursor:pointer;border-radius:8px;transition:background .2s}.notification-btn.svelte-86s1ht.svelte-86s1ht:hover{background:var(--color-surface, #f3f4f6)}.notification-badge.svelte-86s1ht.svelte-86s1ht{position:absolute;top:0;right:0;background:var(--color-error, #ef4444);color:var(--color-surface, #ffffff);border-radius:50%;width:18px;height:18px;font-size:.75rem;font-weight:600;display:flex;align-items:center;justify-content:center}.settings-btn.svelte-86s1ht.svelte-86s1ht{padding:.5rem;font-size:1.25rem;text-decoration:none;border-radius:8px;transition:background .2s}.settings-btn.svelte-86s1ht.svelte-86s1ht:hover{background:var(--color-surface, #f3f4f6)}.user-menu.svelte-86s1ht.svelte-86s1ht{position:relative}.user-button.svelte-86s1ht.svelte-86s1ht{display:flex;align-items:center;gap:.5rem;padding:.5rem;border:none;background:transparent;cursor:pointer;border-radius:8px;transition:background .2s}.user-button.svelte-86s1ht.svelte-86s1ht:hover{background:var(--color-surface, #f3f4f6)}.user-button.svelte-86s1ht:hover+.user-dropdown.svelte-86s1ht,.user-dropdown.svelte-86s1ht.svelte-86s1ht:hover{opacity:1;pointer-events:all}.user-avatar.svelte-86s1ht.svelte-86s1ht{width:32px;height:32px;border-radius:50%;background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff);display:flex;align-items:center;justify-content:center;font-size:.875rem;font-weight:600}.user-name.svelte-86s1ht.svelte-86s1ht{font-size:.9rem;font-weight:500}.role-badge.svelte-86s1ht.svelte-86s1ht{font-size:var(--text-xs, .75rem);font-weight:600;padding:.15rem .5rem;border-radius:12px;text-transform:uppercase;letter-spacing:.03em}.user-dropdown.svelte-86s1ht.svelte-86s1ht{position:absolute;top:100%;right:0;background:var(--color-surface, white);border:1px solid var(--color-border, #e5e7eb);border-radius:8px;box-shadow:0 4px 12px #0000001a;padding:.5rem 0;opacity:0;pointer-events:none;transition:opacity .2s;z-index:100}.logout-btn.svelte-86s1ht.svelte-86s1ht{width:100%;padding:.5rem 1rem;border:none;background:transparent;text-align:left;cursor:pointer;font-size:var(--text-sm, .875rem);color:var(--color-text-primary, #1f2937);transition:background .2s}.logout-btn.svelte-86s1ht.svelte-86s1ht:hover{background:var(--color-surface, #f3f4f6)}@media (max-width: 768px){.tenant-name.svelte-86s1ht.svelte-86s1ht{display:none}}[data-mode=dark] .top-bar.svelte-86s1ht.svelte-86s1ht,[data-mode=dark] .user-dropdown.svelte-86s1ht.svelte-86s1ht{background:var(--color-surface-dark, #1e293b);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .logout-btn.svelte-86s1ht.svelte-86s1ht{color:var(--color-text, #f1f5f9)}[data-mode=dark] .logout-btn.svelte-86s1ht.svelte-86s1ht:hover,[data-mode=dark] .notification-btn.svelte-86s1ht.svelte-86s1ht:hover,[data-mode=dark] .user-button.svelte-86s1ht.svelte-86s1ht:hover{background:var(--color-surface, #0f172a)}.sidebar.svelte-y3mdv1{width:240px;background:var(--color-surface, white);border-right:1px solid var(--color-border, #e5e7eb);display:flex;flex-direction:column;overflow-y:auto}.nav-menu.svelte-y3mdv1{padding:1rem 0}.nav-item.svelte-y3mdv1{display:flex;align-items:center;gap:.75rem;width:100%;padding:.75rem 1.5rem;border:none;background:transparent;text-align:left;cursor:pointer;font-size:var(--text-sm, .875rem);color:var(--color-text-secondary, #6b7280);transition:all .2s;position:relative}.nav-item.svelte-y3mdv1:hover{background:var(--color-surface, #f3f4f6);color:var(--color-text-primary, #1f2937)}.nav-item.active.svelte-y3mdv1{background:var(--color-primary-light, rgba(216, 67, 21, .1));color:var(--color-primary, #cc3d12);border-right:3px solid var(--color-primary, #cc3d12)}.nav-icon.svelte-y3mdv1{font-size:1.1rem}.nav-label.svelte-y3mdv1{flex:1;font-weight:500}.nav-badge.svelte-y3mdv1{background:var(--color-primary, #cc3d12);color:var(--color-surface, #ffffff);font-size:.75rem;font-weight:600;padding:.25rem .5rem;border-radius:12px;min-width:18px;text-align:center}.nav-shortcut.svelte-y3mdv1{font-size:.75rem;color:var(--color-text-muted, #6b7280);background:var(--color-surface, #f3f4f6);padding:.125rem .375rem;border-radius:4px;font-family:monospace}.sidebar-footer.svelte-y3mdv1{margin-top:auto;padding:1rem 1.5rem;border-top:1px solid var(--color-border, #e5e7eb)}.stats-summary.svelte-y3mdv1{display:flex;justify-content:space-between}.stat-item.svelte-y3mdv1{text-align:center}.stat-value.svelte-y3mdv1{display:block;font-size:1.25rem;font-weight:700;color:var(--color-primary, #cc3d12)}.stat-label.svelte-y3mdv1{display:block;font-size:.75rem;color:var(--color-text-muted, #6b7280);text-transform:uppercase;letter-spacing:.05em}@media (max-width: 768px){.sidebar.svelte-y3mdv1{width:200px}}@media (max-width: 640px){.sidebar.svelte-y3mdv1{position:fixed;left:-240px;top:57px;height:calc(100vh - 57px);z-index:150;transition:left .3s}}[data-mode=dark] .sidebar.svelte-y3mdv1{background:var(--color-surface-dark, #1e293b);border-color:var(--color-border-dark, #334155)}[data-mode=dark] .nav-item.svelte-y3mdv1{color:var(--color-text-secondary, #64748b)}[data-mode=dark] .nav-item.svelte-y3mdv1:hover{background:var(--color-surface, #0f172a);color:var(--color-text, #f1f5f9)}[data-mode=dark] .nav-item.active.svelte-y3mdv1{background:#d8431526}[data-mode=dark] .sidebar-footer.svelte-y3mdv1{border-color:var(--color-border-dark, #334155)}[data-mode=dark] .nav-shortcut.svelte-y3mdv1{background:var(--color-surface, #0f172a);color:var(--color-text-secondary, #64748b)}.nexus-portal.svelte-1bnq02w{height:100dvh;display:flex;flex-direction:column;background:var(--color-background, #f8fafc);color:var(--color-text-primary, #1f2937);font-family:var(--font-family-base, -apple-system, BlinkMacSystemFont, sans-serif)}.demo-banner.svelte-1bnq02w{background:#fbbf24;color:var(--color-text, #78350f);text-align:center;padding:.5rem;font-weight:600;font-size:.875rem}.portal-body.svelte-1bnq02w{display:flex;flex:1;overflow:hidden}.main-content.svelte-1bnq02w{flex:1;overflow:hidden;background:var(--color-background, #f8fafc)}.ticket-slideout-backdrop.svelte-1bnq02w{position:fixed;inset:0;background:#0000004d;z-index:200;display:flex;justify-content:flex-end}.ticket-slideout.svelte-1bnq02w{width:600px;height:100%;background:var(--color-surface, white);box-shadow:-4px 0 20px #0000001a;animation:svelte-1bnq02w-slideIn .3s ease-out;overflow:hidden;display:flex;flex-direction:column}@keyframes svelte-1bnq02w-slideIn{0%{transform:translate(100%)}to{transform:translate(0)}}@media (max-width: 768px){.ticket-slideout.svelte-1bnq02w{width:100%}}@media (max-width: 767px){.main-content.svelte-1bnq02w{padding-bottom:4.5rem}}[data-mode=dark] .nexus-portal.svelte-1bnq02w{background:var(--color-surface, #0f172a);color:var(--color-text, #f1f5f9)}[data-mode=dark] .main-content.svelte-1bnq02w{background:var(--color-surface, #0f172a)}[data-mode=dark] .ticket-slideout.svelte-1bnq02w{background:var(--color-surface-dark, #1e293b)}.portal-header.svelte-19tw4p4.svelte-19tw4p4{background:var(--color-surface, #1e293b);border-bottom:1px solid var(--color-border, #334155);padding:1.5rem 0}.container.svelte-19tw4p4.svelte-19tw4p4{max-width:1200px;margin:0 auto;padding:0 1rem}.header-content.svelte-19tw4p4.svelte-19tw4p4{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:1rem}.brand.svelte-19tw4p4 h1.svelte-19tw4p4{font-size:1.5rem;font-weight:700;color:var(--color-text-primary, #f8fafc);margin:0;line-height:1.2}.brand-description.svelte-19tw4p4.svelte-19tw4p4{font-size:.875rem;color:var(--color-text-secondary, #cbd5e1);margin:.25rem 0 0;line-height:1.4}.header-nav.svelte-19tw4p4.svelte-19tw4p4{display:flex;align-items:center;gap:1rem;flex-wrap:wrap}.nav-btn.svelte-19tw4p4.svelte-19tw4p4,.agent-login-btn.svelte-19tw4p4.svelte-19tw4p4{display:inline-flex;align-items:center;gap:.5rem;padding:.5rem 1rem;border:1px solid var(--color-border, #334155);border-radius:6px;background:var(--color-surface-dark, #0f172a);color:var(--color-text-primary, 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